In November 2025, initial works focused on addressing the immediate pooling and flooding issues in the backyard and preparing the site ahead of paving.
The bases of two front downpipes were cut out and rebuilt using new PVC pipework, along with installation of a screwed inspection opening for future access.
Excavation was then carried out in the backyard to the right-hand side of the property, within the grassed area, where twin subsoil aggy lines were installed along the retaining wall, terminating into the existing stormwater pit. These lines were installed approximately 600mm apart, wrapped in geotextile fabric, and backfilled with blue metal aggregate to ensure effective filtration and drainage. The total length of the installation was approximately 27 metres.
These works provided immediate improvement, capturing surface and groundwater and relieving the pooling issues across the yard, while ensuring the area was properly drained ahead of paving.
As part of the overall plan, further works were scheduled to address drainage behind the retaining wall once access became available.
Drainage solutions are a long-term investment in protecting your home and preventing costly damage. While they can involve significant work, Eze-Flow works closely with clients to plan projects in stages where required, allowing immediate improvements while giving clients time to budget and see the results of each stage as the system is progressively upgraded.
In March 2026, after the client had excavated behind the retaining wall, Eze-Flow returned to complete the next stage of works.
Further works were carried out on the left-hand side of the house, where the existing stormwater pit and pump system were found to be undersized and ineffective.
The existing pit and pump were removed, and excavation was carried out to locate the main stormwater line. A new connection was made into the stormwater system, allowing water to discharge via gravity directly to the street. This removed reliance on the pump system and significantly improved the overall performance and reliability of the drainage system.
The downpipe was reconnected into the upgraded system, and the previous pump discharge line was capped off.
At the same time, the previously installed aggy drainage behind the retaining wall was found to be ineffective, having been incorrectly installed directly into the soil and completely silted up.
This section was reworked by installing twin 65mm aggy lines along an 11-metre section, backfilled with drainage aggregate and wrapped in geotextile fabric to prevent future silting. These new lines were connected into the existing aggy system installed during Stage 1, creating a continuous drainage network across the property. Installing twin aggy lines provided greater flow capacity compared to a single larger pipe, allowing more effective capture and discharge of water while reducing pressure build-up behind the retaining wall.
Additional upgrades included replacing damaged stormwater pits to ensure the system could handle increased water flow effectively.
All works were completed, connected into the existing system, and reinstated on completion, leaving the area clean, level, and ready for paving.
Following completion of the works:
- Water is effectively captured and redirected across the property
- Pooling and flooding issues during heavy rain have been eliminated
- Retaining wall drainage has been properly installed and is now functioning correctly
- Stormwater system upgraded to discharge via gravity, removing reliance on the pump
- Twin aggy line system provides increased drainage capacity
- Stormwater pits and system upgrades have improved overall reliability
The property now benefits from a reliable, long-term drainage solution designed to manage water effectively, even during heavy rainfall, allowing Holly and her family to get back to enjoying their backyard.